Inquiry Content: 1. The inquiry includes a Hotmail email address, but no phone number or detailed address. It does list the country. I tried to search for the customer’s Skype using the email, added them, but it failed. However, I can still send a message directly to the customer. 2. According to the Ali back-end, the customer registered on January 10, 2015, and sent an inquiry on January 12. They viewed 10 products and sent two inquiries (excluding the one directed at me). This suggests the customer might be new or have created an account specifically for this purpose. Based on further analysis, it's more likely they are a dedicated account set up for a specific need. 3. The customer's preferred industry on Ali is POS Systems, Printers, and Navigation & GPS. I searched for similar Bluetooth printers on Ali. The first two customers' interests align with our product range, confirming that the request is relevant. 4. The inquiry was not about a specific product but about the company itself. This indicates that the customer has thoroughly reviewed our product specs, showing genuine interest and having visited our website. 5. The inquiry specifies a 58mm wide Bluetooth printer that supports Android and requires API (SDK) support. The customer’s requirements are clear, and our products meet these needs. It also suggests the person inquiring has a technical background, as our product is quite advanced and not many people are familiar with its technical details. 6. The inquiry did not mention the quantity or delivery time. This could mean the customer is still in the early stages of their research or may need more information before making a decision. 1. I believe the customer might be new to the business or unfamiliar with this product. To build trust, I emphasized the projects we’ve worked on and highlighted our experience in the field. 2. I listed some common applications of Bluetooth printers. If the customer’s use case matches, it could resonate with them and give them more confidence. If not, they may be more open to sharing their specific application. 3. I clearly stated that our products support Android and can provide the APIs and SDKs the customer requested. 4. I asked the customer about the quantity and purpose of the order. Based on the information I provided, I expected a prompt response from them. 1. Take-out containers: Sugarcane pulp containers are ideal for take-out and food delivery services. They are sturdy and can hold both hot and cold foods. Their natural insulating properties help keep food at the desired temperature longer. Bagasse Pulp Bento Box,Sugarcane Pulp Box,Sugarcane Bagasse Lunch Box,Biodegradable Bagasse Box EVER GREEN(ZHEJIANG)NEW MATERIAL CO., LTD / KUNSHAN GREENPACK CO.,LTD , https://www.changjingpack.com
Analysis:
My Response 1:
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Customer’s Reply 1:
To be continued...
2. Bowls and plates: bagasse pulp containers can be molded into a variety of shapes and sizes, making them suitable for holding bowls and plates. They are sturdy enough to hold heavy, spicy plates without getting wet or leaking.
3. Trays: bagasse pulp trays are commonly used in fast food restaurants and cafeterias to serve meals. They can hold a variety of foods, such as burgers, fries and salads, in different compartments, making them easy for customers to carry and eat.
4. Cups: Bagasse pulp cups are a great alternative to traditional plastic cups. They are suitable for hot and cold drinks, including coffee, tea, smoothies and soft drinks. They also come in different sizes to accommodate different drink servings.
5. Baking and microwaving: Sugarcane pulp box are safe in both ovens and microwaves for easy reheating of food. They can be used to bake individual desserts or to heat up leftovers.
6. Compostable and biodegradable: bagasse pulp containers are fully compostable and biodegradable. They can be easily disposed of in a compost bin or commercial composting facility, where they break down into organic matter. This makes them an environmentally friendly option compared to plastic or styrofoam containers that take hundreds of years to break down.